Dedicated Account Specialist:
Imagine how convenient it would be to work with the same knowledgeable and experienced ac parts and equipment specialist every time you need to get a quote or place an order. This person knows you by name, knows your business and even knows about shipping to your location. If you are a high demand industry, they might even know the brands and models of your PTAC units. Now imagine how easy it would be for you to request a quote or place an order. To us, partnering our customers with a dedicated AC parts and equipment specialists makes a lot more sense that a call center sales department. It provides customers with a much more personal experience every time they call, improves order accuracy and streamlines the support we provide to our customers.
Extensive Industry Experience and Product Knowledge:
Our Dedicated Product Specialists deal with all the AC equipment manufactures on a daily basis, they are familiar with important industry conditions, they know where to locate hard to find parts, they know when manufacturers are experiencing issues with production and orders, and other conditions that may affect the availability of parts or units. All of this experience and industry knowledge is used to help you get the parts and equipment you need when you need them.
Sometimes, quote requests are urgent. If your quote request is urgent, just let your product specialist know and they will expedite your quote request. Our experience allows us to source ac parts and equipment and provide quotes often the same day, quickly and accurately.
Very Flexible Shipping Options:
No one carrier ships all order sizes and weights to all destinations under all levels of urgency for the best shipping rates every time. This is precisely why we don’t contract with one or two carriers. The freedom and flexibility to check shipping rates with multiple carriers and choose the shipping option that is right for your order allows us to secure the best shipping option for every delivery.
Always The Best Price!
At DWG | Air Condition Parts our goal is not just to sell you an AC part or unit, it’s to sell you AC parts and units every time you need them. And we accomplish this by keeping our operating costs low, drop shipping directly from the manufacturer when possible, and by providing pricing designed to turn our first time customers into our long time customers. Be sure to put us to the test the next time you need quality OEM AC parts or units.